Warranty Policy

At Tanning Essentials we want you to have complete confidence in each and every Tannning Essentials product that you use and th is why we back our products with a comprehensive 12 months replacement warranty.

Our afterservice is unmatched in the industry, simple to register and we invite you to compare us to any other manufacturer on the market and you'll see the difference.

Please don’t hesitate to contact are friendly staff with any issues or problems on

1300 877 677 (Local within Australia)

+613 9463 8900 (International).

You can also contact us online via email sales@tanningessentials.co


If one (1) year from the date of purchase, the product fails due to a defect in material or workmanship, we will repair if possible or replace it free of charge with a comparable unit which may be new or refurbished.

This warranty applies only to the original purchaser and is not transferable. The goods must be returned to the seller with proof of purchase to be assessed at the purchasers cost warranties shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. The manufacturer shall not be obligated under these warranties:

  • To repair damage resulting from attempts by personnel, other than authorized representatives to install, repair or service the product,
  • To repair damage, malfunction, or degradation of performance resulting from improper use or incompatible solution
  • To perform maintenance or cleaning or to repair damage, malfunction, or degradation of performance resulting from failure to perform user maintenance and cleaning as prescribed 
  • To repair damage, malfunction, or degradation of performance resulting from use of the product in an environment not meeting the operating specifications,

The Purchaser shall inspect the Goods on delivery and shall within seven (7) days of delivery notify the Seller of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote. The Purchaser shall afford the Seller an opportunity to inspect the Goods within a reasonable time following delivery if the Purchaser believes the Goods are defective in any way. If the Purchaser shall fail to comply with these provisions, the Goods shall be conclusively presumed to be in accordance with the terms and conditions and free from any defect or damage.